The Beryl Institute
Partner Since Oct 11, 2019
The Beryl Institute is a global community that builds the capacity of organizations to elevate the human experience* in healthcare and develops individuals who impact experience excellence.
*We believe human experience is grounded in experiences of patients & families, those who work in healthcare and the communities they serve.
We define patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.